How long does delivery take?

Anywhere from 5 days to 2 weeks. Some items for bulk orders will need to be ordered from Uk & Europe. Large items will take longer to deliver.

What is your returns policy?

If you wish to cancel or return your order, please email us here. In the event your order has already been processed and sent, we will not be able to cancel the order. If the item is defective you will be able to return the item to us once it is delivered, after the return of goods we will then be able to process a refund. Bulk orders, textile goods or large items may not be returned or refunded.

Can you compete on price?

If a competitor has offered you a better quote we will compete with all quotes.

Do you offer bulk discounts lower than your website pricing?

Yes, we can offer discounts for bulk orders. Add the items to ‘request a quote’ and we will send you a quote with discount included.

Are all your items listed in stock?

All items may not be in stock so for large orders please request a quote and we can update you on stock levels.

Do you have all the brands you offer on the website?

Please contact us if you require items not listed in the online store as our range of partners and products is broad and all items may not be listed online.

Why is your website B2B and prices are hidden?

Adventure store is a B2B – business to business outlet store for Outdoor Centres, Schools, VECs, Climbing Walls & Work at Height & Organisations who deliver outdoor activities. Business must register to get approval to view trade prices.